Contact bestonline-slots.com

You can contact us when you have questions or suggestions about our guides and comparison content. Typical reasons include asking for clarification of a term we use, pointing out a possible error, or suggesting additional topics you would like to see covered in our best online slots guides.

If we provide a contact form or email address on the site, please use it only for content‑related messages. We do not offer real‑time chat, and we cannot help you access your casino account, change passwords or process withdrawals at any operator.

Situations we can help with

We can clarify how we explain RTP, volatility, bonus rules, online slots rewards, mobile apps and similar concepts. We can also take feedback on whether our articles are clear, up to date and accessible for new players who are still learning the basics.

If you believe that part of our content is out of date, for example because a regulation has changed since we wrote it, we welcome a short message describing what needs review. We regularly update pages, but reader feedback can help us prioritize.

Situations we cannot help with

We cannot see your casino accounts, balances or play history. If you have problems logging in, verifying your identity, cancelling a bonus, managing a withdrawal or disputing a game result, you must contact the casino directly. Their support team controls those systems; we do not.

We also cannot override the decisions of regulators, payment providers or customer‑support teams. At most, we can remind you to document communications carefully and, if available, point you toward formal complaint channels in your jurisdiction.

Be specific about the page

If your question refers to a particular guide—such as our explanation of bonuses, games, apps or rewards—include the page name and, if possible, a short quote from the paragraph you are asking about. This helps us understand the context without asking you to paste long sections.

Avoid sharing sensitive data

Please do not send us copies of identity documents, payment card numbers, full bank details, casino passwords or screenshots containing this information. We do not need those details to clarify how best online slots work, and you should only share them with operators and services that are authorized to handle them.

Allow time for a response

We aim to respond to reasonable content questions within a few business days. However, we are not a 24/7 support service. If your issue is urgent, especially involving account access or payments, you should contact the casino or financial institution involved directly instead of waiting for us.

bestonline-slots.com does not accept deposits, place bets on your behalf or process withdrawals. We explain concepts related to best online slots and online casinos so that you can make your own informed decisions about where, when and whether to play.

When you decide to open an account or log in at a particular site, you are entering into a direct relationship with that operator. You should read their terms, privacy policy and responsible gambling information before you play. If that relationship does not meet your expectations, the right next step is to engage with the operator and, where relevant, the regulator—not with us.

We are always happy to improve our explanations and correct genuine mistakes. If you use this page to contact us, please keep messages focused on the information we publish and do not share more personal or financial data than is strictly necessary to describe your question.